Case Study: How GovCon Financing Ramped Up IT Services Firm Growth

It’s true that this Baltimore-based IT and professional services company was looking for assistance in growing its government contracting efforts through GovCon financing, but they also needed a true partnership to spur growth.

After a decade with their previous funder, they needed a team that could provide executive-level guidance, flexible access to capital, and the technology solutions to scale their commercial and government contracting business. I’m proud to share how we delivered exactly what they were looking for and more.

The Challenge

This client came to us facing a critical growth bottleneck that many successful government contractors encounter.

• Their previous funder wasn’t the supportive partner they needed.
• In addition to GovCon financing, they needed to automate manual processes. Their processes worked for their current size but couldn’t support the planned expansion.

Their highly efficient, small team had deep industry knowledge in staffing and sound processes for recruiting and client services. Despite this, they needed automation to compete with larger firms using Managed Service Providers (MSPs). The technology gap was holding them back from pursuing bigger opportunities.

What made their situation particularly interesting was their strong operational foundation. They had industry expertise and structured processes in place, but they needed the right technology and financial partnership to unlock their next growth phase.

The fear of losing the strong relationships they’d built over 10 years with their previous funder’s team also weighed on their decision-making process.

The Solution

The Encore team approached their situation by conducting a comprehensive review of their current customer base, revenue streams, and operational team structure. This allowed us to design a GovCon financing solution that addressed both their immediate funding needs and their long-term growth objectives.

We implemented our full-service payroll funding solution, which provided them with the unlimited access to capital they needed for their government contracts.

Feature Services for This Client

• Government Contractor Financing
• Back Office Technology & Support

But what really excited this client was our technology offering. During a demo of a staffing agency onboarding software we help our clients implement, their team immediately recognized its potential to solve pressing issues.

The implementation was remarkably smooth with no complications or unexpected hurdles. This seamless transition was possible because we took the time up front to understand their specific needs and operational requirements.

Our team communicated clearly throughout the process, outlined exactly what was needed, and established appropriate timelines that worked with their business schedule.

“They were looking for more of a partnership, where they could work with a team of executive leaders and subject matter experts to help grow their business.” –Shelly Sweedler, Sr. Director of Strategic Initiatives

The Results of GovCon Financing & New Technology

The transformation was immediate and impressive. Right from the start, this client experienced a dramatic improvement in service levels compared to their previous funder. They eliminated reporting and posting issues, which allowed their team to focus on core business activities instead of administrative headaches.

Both of our teams were pleasantly surprised by the seamless transition. The client couldn’t say enough about our team’s communication and support throughout the process. We didn’t just hand them GovCon financing and new technology and walk away. We provided ongoing training and support for payroll processing, reporting, and technology.

Most importantly, we’ve maintained the partnership approach they sought from day one. They have direct access to our executive team and subject matter experts for strategic support to continue scaling their government contracting business.

Are you ready to transform your government contracting business with GovCon financing? Let’s discuss how we can support your growth objectives! Apply here.